Last Updated: February 2026
Our Commitment to Privacy
DreemTeem HomeCare LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, share, and protect your information in compliance with applicable laws including HIPAA, state privacy regulations, and the CAN-SPAM Act.
Information We Collect
Personal Information:
- Name, address, phone number, email address
- Date of birth and identification information
- Emergency contact information
- Employment information (for caregivers)
Health Information (PHI):
- Medical conditions and diagnoses
- Medications and allergies
- Care plans and treatment notes
- Provider information and medical history
How We Use Your Information
- •Care Delivery: To provide, coordinate, and improve home care services
- •Communication: To contact you about appointments, services, and care updates
- •Billing: To process payments and insurance claims
- •Compliance: To meet legal, regulatory, and accreditation requirements
- •Quality Improvement: To train staff and improve service quality
Email Communications & CAN-SPAM Compliance
We comply with the CAN-SPAM Act for all commercial emails:
✓ Accurate Header Information
All emails clearly identify DreemTeem HomeCare LLC as the sender with accurate "From," "To," and routing information.
✓ Clear Subject Lines
Subject lines accurately reflect the content of the email and are never deceptive.
✓ Identification as Advertisement
Marketing emails are clearly identified as advertisements when applicable.
✓ Physical Address
All emails include our valid physical postal address.
✓ Opt-Out Mechanism
Every marketing and newsletter email includes a clear and conspicuous way to opt out. We honor opt-out requests within 10 business days.
Types of Emails We Send
Essential Service Emails (Cannot Opt Out)
Appointment confirmations, care schedules, billing statements, training compliance notifications, and critical account updates.
Marketing Emails (Can Opt Out)
Service promotions, special offers, and marketing communications.
Newsletters (Can Opt Out)
Care tips, health advice, company news, and educational content.
To manage your email preferences: Click the "Unsubscribe" or "Manage Preferences" link at the bottom of any marketing or newsletter email, or contact us directly ateli_dreemteem.homecare@yahoo.com.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse:
- Encrypted data transmission (SSL/TLS)
- Secure cloud storage with access controls
- Employee training on privacy and security
- Regular security assessments and updates
- Strict access policies (minimum necessary principle)
When We Share Information
We only share your information when necessary and permitted by law:
- With Your Consent: We may share information with family members or others you authorize
- Healthcare Providers: To coordinate your care with physicians, hospitals, and specialists
- Business Associates: With vendors who help us operate (subject to confidentiality agreements)
- Legal Requirements: When required by law, court order, or regulatory authorities
- Emergency Situations: To protect health and safety in urgent circumstances
Your Privacy Rights
- →Access: Request copies of your personal and health information
- →Amendment: Request corrections to inaccurate information
- →Accounting: Request a list of disclosures we've made
- →Restrictions: Request limits on certain uses or disclosures
- →Confidential Communications: Request communications by alternative means
- →Opt-Out: Unsubscribe from marketing emails and newsletters
Contact Us
For questions about this Privacy Policy, to exercise your rights, or to update your email preferences:
DreemTeem HomeCare LLC
Phone: (501) 361-8915 or (501) 478-9996
Email: eli_dreemteem.homecare@yahoo.com
Email Opt-Out: To unsubscribe from marketing emails, click the "Unsubscribe" link in any marketing email or visit our Email Preferences page.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
